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CUSTOMER SERVICE REP – Jobs in Ghana

Job Expired

Job Vacancy For Customer Service Rep

Job Description

• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers
• Resolve customer complaints via phone, email, mail or social media

Qualification Required & Experience

• Multitask
• Patience
• Negotiation
• Positive Attitude
• Attention to Detail
• Diploma or higher
• 2 years professional experience

Location: Tema

More Information

  • This job has expired!
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