Job Vacancy For Customer Service Rep
Job Description
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers
• Resolve customer complaints via phone, email, mail or social media
Qualification Required & Experience
• Multitask
• Patience
• Negotiation
• Positive Attitude
• Attention to Detail
• Diploma or higher
• 2 years professional experience
Location: Tema
More Information
- Job Application Details How To Apply For The Job All C.V.s should be sent via: agyemanandassociates@gmail.com indicating the position as the subject of the e - mail